REFUND POLICY

 

Tragedy and Hope, Inc. | DBA: AUTONOMY

 

PREFACE

Tragedy and Hope, Inc., a Connecticut Limited C-Corporation DBA “AUTONOMY” (hereinafter referred to as "AUTONOMY"), is privately owned property.

 

ARTICLE 1 – INTRODUCTION

BY ACCESSING, USING, OR PARTICIPATING IN ANY PROGRAMS, COURSES, VIRTUAL WORKSHOPS, EVENTS, PODCASTS, PRODUCTS, SERVICES, LIBRARIES, FORUMS, AND/OR OTHER COMMUNICATION CHANNELS (COLLECTIVELY REFERRED TO AS “PROGRAMS”) OFFERED BY TRAGEDY AND HOPE, INC., A CONNECTICUT LIMITED C-CORPORATION D/B/A “AUTONOMY” AND “GETAUTONOMY.INFO/,” A BUSINESS ORGANIZED UNDER THE LAWS OF THE STATE OF CONNECTICUT, U.S.A., HEREINAFTER REFERRED TO AS “AUTONOMY,” AND/OR BY SIGNIFYING YOUR ACCEPTANCE OF THESE TERMS OF SERVICE, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE, CULTURE OF EXCELLENCE, RULES OF ENGAGEMENT, PRIVACY POLICY, REFUND POLICY, AND ANY OTHER TERMS, GUIDELINES, CONDITIONS OR POLICY PROVIDED BY AUTONOMY, AS PART OF THIS ELECTRONIC AGREEMENT. THIS AGREEMENT IS MADE ON YOUR OWN BEHALF AND, IF APPLICABLE, ON BEHALF OF THE PERSON OR ENTITY LISTED IN THE ORDER, REGISTRATION, PURCHASE PAGE, OR SIMILAR FORM (“PURCHASE PAGE”) USED TO COMPLETE THE TRANSACTION.

YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND YOURSELF AND, IF APPLICABLE, THE ENTITY YOU REPRESENT TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE OR DO NOT HAVE THE AUTHORITY AS PROVIDED HEREIN, YOU MUST NOT ACCESS OR USE THE SERVICES.

 

ARTICLE 2 – NOTICE OF ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, AS SET FORTH BELOW, WHICH AFFECT YOUR RIGHTS TO RESOLVE ANY DISPUTE WITH US.

 

ARTICLE 3 – REFUND TERMS

  1.  NO REFUNDS ON DIGITAL COURSES AND PRODUCTS

All sales of Programs, digital courses, event tickets, products, and services are final. Refunds will not be issued for any digital or virtual content once purchased.

  1.  NO TRIAL PERIOD

AUTONOMY does not offer a trial period for its Programs, products or services. It is your responsibility to conduct due diligence and ensure that AUTONOMY or the content and Program you purchase is suitable for your needs before purchasing.

  1.  REFUNDS FOR EXTENUATING CIRCUMSTANCES

If AUTONOMY Administration determines there are extenuating circumstances based upon evidence, Refunds may be issued for such requests made within fourteen (14) days of purchase. Refunds will only be considered if the Program has not been downloaded or accessed. A $250 administrative fee may apply.

  1.  CANCELLATION OF PAYMENT PLANS

If the Member cancels a payment plan before any outstanding balance has been satisfied, all associated Programs and Materials will be revoked. No partial or full refunds will be issued for canceled payment plans.

  1.  NON-REFUNDABLE DEPOSITS AND DOWN PAYMENTS

All down payments and deposits are non-refundable.

 

ARTICLE 4 – PAYMENT ISSUES AND SUPPORT

If you are experiencing issues with your payments or require assistance, please contact us at [email protected].

 

ARTICLE 5 – CHANGES TO THIS REFUND POLICY

AUTONOMY may update this Refund Policy from time to time. Significant changes will be posted on the Website or, at AUTONOMY’s discretion, sent to your primary email address.

Last Updated: January 1st, 2025

 

CONTACTING US

If you have questions or suggestions regarding this Refund Policy, use our AUTONOMY Support form or please contact us at:

Tragedy and Hope, Inc. (D/B/A AUTONOMY)
1519 Sullivan Avenue
South Windsor, Connecticut 06074
Email: [email protected]
Website: getautonomy.info/

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