The following information may help, if you still need to submit a Support Request then please use the form provided.
Where is my event link? Your event link is in your Welcome Email and will also be in the Event Reminder email. It is also provided inside your Account Portal, inside the relevant module.
Safe Sender Email list: You will receive email notifications when you purchase a product. Add us to your Safe Senders List so we don’t go to spam/junk. Don’t miss our notices!
Register for an account: When you purchase a free or paid product you will automatically create an account. Write down the email and password used. You will use this account to access your products. If you are reading this, you are already logged in.
Replays: Replays will be available to watch in this Membership Portal approximately 72 hours after the event concludes. We do our best to upload it as soon as possible, however, delays may happen.
Bonus Material: Log into your Account and navigate to "Bonus Resources"/"Bonus Material" to access bonus material.
Digital Download Packages: Live event Digital Download Packages will be available after a short stint in post-production. You can download it after you receive an email notifying you that it is ready! Applicable only to Programs that specifically mention a Digital Download Package being offered as part of your purchase.
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